FAQ

Q: Who we cater to?
A: We cater to people of all ages, occasions and corporate events. For enquiries, please do contact us at contact@fiveonedegrees.com or call us at +65 6526 9328

Q: What’s our delivery charges?
A: Delivery is currently unavailable

Q: How many days in advance do I have to place an order?
A: 3 working days in advance for all other order except for customized cupcake and cake . Customized cupcake and cake , 3 weeks prior your desired collection date would be advisable to avoid any disappointment,

Q: If I wish to cancel my order, what should I do?
A: Cancellation of order has to be made 3 working days prior to your collection date. Please give us a call for your cancellation request.

Q: If I wish to modify my order, what should be done?
A: Modification of order has to be made 3 working days prior to your collection date. Please do call us at +65 6526 9328 or drop us an email  at contact@fiveonedegrees.com for your modification request.

Q: Are last minute order accepted?
A: Last minute order are accepted on case by case basis.

Q: What is shelf life of our cakes?
A:  The shelf life of our cupcakes and cakes are at a maximum of 2 days. All products should be consume within the same day or the following day to ensure freshness and quality.

If your question is not listed above, please do not hesitate to contact us at contact@fiveonedegrees.com